1. Introduction

I Say A.I. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our Services.

2. Information We Collect

2.1 Personal Data

• Account Information: Name, email address, password.
• Business Profile Data: Business name, address, logo, offerings.
• Contact Info: Phone, email, website URLs.

2.2 Usage Data

We collect data about how you interact with the Service, including chat transcripts, feature usage metrics, and analytics.

3. How We Use Your Data

• To provide and maintain our Service.
• To improve and personalize user experience.
• To send onboarding emails, updates, and support responses.
• To analyze usage trends and develop new features.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Vendors who assist with hosting, analytics, and payment processing.
• Legal Requirements: When required by law or to protect rights.

5. Data Security

We implement industry-standard measures to protect your data, including encryption in transit (TLS) and at rest (AES-256). However, no system is entirely secure.

6. Data Retention

We retain personal data as long as necessary to provide the Service or comply with legal obligations. You may request deletion of your account and associated data.

7. Your Rights

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Receive a copy of your data in a structured, machine-readable format.

8. International Transfers

Your data may be processed in servers outside your jurisdiction. We ensure adequate safeguards for such transfers.

9. Children’s Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this Privacy Policy. We will notify you of material changes and obtain consent if required.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at privacy@isayai.com.